SHIPPING POLICY
Order Processing:
All orders are processed within 1-2 business days after payment confirmation. During peak periods, such as Black Friday or Christmas, this timeframe may extend to 3-4 business days.
SHIPPING OPTIONS
1. Standard Shipping:
- Spain (Peninsular): 2-5 business days.
- Canary Islands, Ceuta, and Melilla: 7-12 business days (subject to customs delays).
- Balearic Islands: 3-7 business days.
- Europe: 4-10 business days.
- International: We do not offer international shipping at the moment.
2. Express Shipping:
- Spain (Peninsular): 1-2 business days.
- Canary Islands, Ceuta, and Melilla: 3-7 business days (subject to customs delays).
- Balearic Islands: 1-2 business days.
- Europe: 2-4 business days.
- International: We do not offer international shipping at the moment.
SHIPPING COSTS
Standard Shipping:
- Spain (Peninsular): 4.95€ for orders under 80€. Free shipping for orders over 80€.
- Canary Islands, Ceuta, and Melilla: 10.95€ for orders under 200€. Free shipping for orders over 200€.
- Balearic Islands: 7.95€ for orders under 150€. Free shipping for orders over 150€.
- Europe: 14.95€ for orders under 200€. Free shipping for orders over 200€.
Express Shipping:
- Spain (Peninsular): 6.95€.
- Canary Islands, Ceuta, and Melilla: 16.95€.
- Balearic Islands: 11.95€.
- International: 16.95€.
ADDITIONAL INFORMATION
- Order Tracking: You will receive an email with a tracking number once your order has been shipped.
- Taxes and Duties: International orders and those sent to the Canary Islands, Ceuta, and Melilla may be subject to additional customs duties and taxes, which are the customer's responsibility.
- Delays: Shipping times are estimates and may vary due to external factors such as weather conditions, holidays, or high demand periods.
- ID for Canary Islands Shipments: Make sure to include your ID number at checkout to expedite customs clearance.
Shipping Exclusions:
We currently do not ship to certain countries or regions. If you have any questions about your destination, please contact us at help@rodeohope.com.